In order to get your desired media on to the memory frame, you must firstp lug it in to your computer using the cable provided. Side notethat all video must be 720p or underquality for it to work. Upon opening it you will see two files, one called"picture"and one called"video."Put pictures in the "picture" file and videos in the "video" file. After you are done,eject itlike you would a USB stick,unplugit and you aregood to go!

On a full chargethe Lappy Pro can play all of your memories for 2 to 3 hours before needing to charge again. However, you can still have media playing while it is plugged in.

The Lappy Pro can hold up to 1gb of pictures and videos, so the amount of videos depends on the size of your videos.

Yes! The Lappy Pro has a Built in Speaker to get the full immersion of your memories. When you do not feeling like listening to it, there is also amute buttonto mute the sound.

Please allow us 24 - 72 hours to process your order. Our shipping times as of right now are between 7 - 14 day shipping.